At Acuité we are committed to serve our clients, lenders and investors who depend on our ratings and opinion. Our practices and policies are in alignment with the regulations and is strictly adhered to in our day to day operations. Still in case you wish to raise any concern or share any grievances you can write to us.

Anonymous complaints / grievances: Acuité takes note of complaints / grievances sent anonymously. However, Acuité will seek identity details from the sender of anonymous complaint/grievance. This is to establish the intent and locus standii of the sender and also to eliminate complaints that are frivolous in nature and those with mala-fide intent. Acuité will engage in correspondence with the sender of anonymous complaint/ grievance only once the sender discloses, in confidence, his/ her identity.